Stage of Innovation: Idea (You have thought it through and documented it)

Problem: The inefficiencies of local logistics and courier companies in booking, ordering, managing and providing real-time tracking of their couriers and the problem of locating actual addresses of customers and their package destinations which results in poor services and slower deliveries.

Unique Selling Point: These local companies often rely on the manual work in processing bookings and orders and they wait for their riders to return or through a series of calls to their riders before they know whether a bike is available to serve another customer. Also, the absence of geolocating customer and their package destination has led to difficulties for the courier in finding the exact place he is going to and thereby adding more effort to locate addresses which usuallyresults in delayed deliveries. A lot of the users of local couriers have complained bitterly of couriers not delivering on time and they don'tknow where the couriers were at that time, which has resulted in a loss of customers for them. Real-time tracking facilities integrated with the software can give customers and the managers of the courier, a visual sense of how far the courier is from their destination, which will not only build the customer's trust and satisfaction, but let companies identify the performance of their fleet. My product helps customers and delivery companies manage their orders, assign couriers to orders, track and locate their couriers, customers and package destination easily.